Hi Graham, so sorry to hear the device didn’t work well for you. It’s super frustrating when things just aren’t working out of the box. We’ve seen issues with different devices not being recognized correctly by SmartThings if a custom handler is required after the recent ST platform update. We’re dedicated to getting the device added to the ST library as soon as possible. In the meantime, we’ll reach out to you with a few troubleshooting steps as well.
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