I have a Quad in one of my rooms that carried over with the transition to edge, and it’s worked perfectly. I recently bought another to use in another room, and I cannot get it installed with the edge driver.
Here’s what happens, every time:
start the scan on smartthings
hit the Quad’s action button once
the two do their dance
The Quad installs as a generic Z-Wave device
delete, rinse, repeat.
Nothing I do can break that mold. I cannot change the Z-Wave device to the Quad driver, and I cannot get ST to recognize it as a AeoTec Quad…
Sounds like the device is not registering properly and the fingerprint is all zeros or there is some difference in the fingerprint of the new device vs the old. I’d check the fingerprint of the old devices and compare to the new device using the API Browser+ from @TAustin.