Continuing the discussion from Ubi Connect:
@kris I think you were the one that responded to this submission, if there is another Kris working that, apologies.
I submitted this device type ten months ago and the above was the first communication I received. It was the first device type I created on the platform and I am sure there is lots of room for improvement.
I have no idea what caused this submission to fail. These rejection letters should be teachable moments for us developers. In the future please consider adding information that would allow developers to learn from their mistakes and improve the submission process.
- I have no idea why it was rejected or what could be fixed to get it approved.
- I don’t know which version was reviewed. The one from today or the one from 10 months ago.
- I don’t know if I should even try to fix it as this rejection was blanket and arbitrary.
Just saying re-submit without giving any comments or critiques does not help the developer or the platform.
These submission responses are a great opportunity for developer education.
Use these communications to educate us. Anything is better than nothing. I don’t want to play submission roulette and try and figure out what to fix only to wait another ten months to find out that I did not fix everything or that the device type is never going to be approved at all.