[image] Samsung's smart home push hits disconnect SmartThings, one of the key elements of Samsung's smart home effort, has been hampered by glitches in recent months.

I wonder how long before /. picks it up? I keep watching for it actually.

[image] jstraughn: I wonder how long before /. picks it up? I keep watching for it actually. I was /. once. For this piece. It was an excellent test of server support. http://weblog.burningbird.net/2002/10/08/the-parable-of-the-languages/ I still think IoT is a bit niche still. Even with I…

There’s absolutely no question about that…

[image] tgauchat: journalism I thought good journalism retired with Cronkite.

[image] Shelley_Powers: I was /. once. For this piece. It was an excellent test of server support. http://weblog.burningbird.net/2002/10/08/the-parable-of-the-languages/ @Shelley_Powers , that’s some fine writing! “And PHP answered: All I ever do, day in and day out, is work and work and wo…

FYI…did you see this response from support? [image] Rule Machine - Get peer assistance here with setting up rules SmartApps & Automations I know this is a pain because you have so many automations linked to it, but we have found this kind off issues linked directly to cus…

Yep, looks like some people on the support staff haven’t gotten the memo. Though I don’t think you can point to this and say that SmartThings is officially blaming rule machine, just that they have poor internal communication about the problems and solutions…

[image] SBDOBRESCU: FYI…did you see this response from support? Rule Machine - Get peer assistance here with setting up rules I know this is a pain because you have so many automations linked to it, but we have found this kind off issues linked directly to customers using Rule Machine. If you …

[image] bamarayne: [image] SBDOBRESCU: FYI…did you see this response from support? Rule Machine - Get peer assistance here with setting up rules I know this is a pain because you have so many automations linked to it, but we have found this kind off issues linked directly to customers usin…

They keep coming. Wonder who will be next. Or IF there will be a next. http://www.businessinsider.com/samsungs-smartthings-hit-with-wave-of-consumer-complaints-2016-4

CNET Article - Bad Press For SmartThings

General Discussion

SBDOBRESCU (Bobby) April 21, 2016, 12:43pm 53

FYI…did you see this response from support?

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CNET Article - Bad Press For SmartThings

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