My ADT panel alarm went off 4 days ago (dog in the house). I got the ST notification but ADT never called. Now all of my connected devices aren’t showing up in the monitoring page and when I call ADT they can’t get any signals from my panel. I received no notification saying I wasn’t being monitored…

Mine is firmware version N.1.0 build 3908. Radio Modem 17.01.573. Looks like the newer firmware is what the problem is. If you can prevent a fw upgrade do it. (Mine must have updated automatically) I’ve had the panel for 2 years. If you can see your billing page and do a system test then you panel i…

This issue is also being discussed in detail in the following thread, so you might want to read that one as well. That one started with a member who couldn’t complete the ADT system test, then discovered they had duplicate sensors, and then tracked everything down to the failure of the cellular modu…

Check that your ADT Panel is being monitored! (10 July 2019)

Devices & Integrations

reidburke (Reid Burke) July 11, 2019, 5:08am 2

My cell radio appears to be working correctly. My radio firmware is 17.01.573 and panel firmware version N.1.0 build 3901. What’s yours?

You can find this info by tapping Info on the touchscreen.

[,,,,Duplicate Thread,,,,,]

Topic		Replies	Views
[,,,,Duplicate Thread,,,,,] Connected Things	4	862	July 13, 2019
ADT Hub System Test Required/Duplicate Sensors/Cellular Module Failure (July 2019) General Discussion adt	45	5332	July 16, 2019
ADT Smarthings switch to Alarm.com General Discussion 2gig , adt	3	563	June 22, 2020
ADT Smartthings - Adding new sensors or flash to 2GIG defaults? Devices & Integrations adt	7	2069	March 16, 2021
ADT partnership: ST-ADT touchscreen hub and devices (discussion thread) Connected Things security , project_security , adt	845	65975	April 15, 2020

Check that your ADT Panel is being monitored! (10 July 2019)

Related topics