Changing Hub Locations

Is there a way to change the location of a hub? When I try to move it via the app, I always get a pop-up that reads “Can’t connect. Try later.” My router seems to think it’s connected, and I can ping it both locally and via the SmartThings webpage.

Any thoughts?

Old thread I know but I am trying to do the same thing. The app seems to allow it but upon saving it always errors out. Is this not the right way to change location? I was hoping it was this simple. The hub I am trying to change has nothing on it yet so I guess I can reset it if needed.