Change of direction of rotation in the blinds

Devices & Integrations Connected Things
1

I have blinds connected through Smarthings to my AEOTEC Hub. The direction of rotation is not correct, that is, when they have to go up they go down and when they have to go down they go up. The Smarthings driver does not allow to change the direction of rotation. Is it possible to upgrade to another driver that allows it?

2

Hi, @francisco.martin
So, if I understand correctly, you see the next command is to open when they’re already open which means you can only close them?
If possible, could you provide some screenshots to understand the context better, please?

3

Make and model?, usually this is a key combination before you pair them.

1 Like
4

Almost every stock window shade driver (Matter, Zigbee, Z-Wave) has a “reverse” settings in the preferences.

5

Not really, what happens is that it opens when it should close and the other way around

6

Not really, what happens is that it opens when it should close and the other way around

7

Sorry but I should dismount the engine to see it, too complicated

8

Yes, this is what I have read , but in this case the driver does not include this possibility

9

This is a long standing issue with shutters. I have the exact same thing with Aeotec Pico Shutter actors. Even its own manual can’t agree which way to wire it, and then on top of that can’t agree whether 0% is open or closed, likewise for 100%.
Result? If I make it go to 99% it closes almost all the way down, but a “close” command goes to 0%. Great.
That one does have a “reverse” feature, but when enabled, it’s just the same mess but mirrored.
Note that the actor itself, in how the switch inputs correlate with motor outputs, internally acts as documented. The “Up” switch input acts on the “Up” output, the “Down” input acts on “Down” output.

10

Thanks for the answer, I see is a common problem. Would it br possible to claim ST to edit a new driver that would solve these problems ?

11

can you provide the brand/model of the blinds?

12

You mentioned getting the device’s model it’s difficult for you, right?
Can you enable support access to your account and the device’s name so I can check its details, please?

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