SmartThings Community

Can't Zwave Repair in the IDE


#1

Strange… If I click “Repair Z-Wave network” in the IDE, it just sits and spins. If I ctrl+click to open in a new window it says:

Oh No! Something Went Wrong!
Error
500: Internal Server Error
URI
/hub/zwaveRepair/aa76b45a-ff75-44cc-bffc-c433f32fcf92
Reference Id
775b3ae8-46a6-4567-a16f-fb7d9d55e8e5
Date
Tue Dec 19 20:12:15 UTC 2017

…Nothing shows up in the log.


ST HUB / Z-wave overloaded?
(Jimmy) #2

no repair show up in the Hub events log?


#3

Nothing…

I’ll reboot when I get home, unless someone sees something that needs to be addressed


(Jimmy) #4

what happens when you trigger it from the app?


#5

I haven’t done that in ages… it says network repair started and spins


#6

Just rebooted, tried again through the IDE. Same issue.

Usually it pops up a link to click where you can view the log with a zntwktrpair filter to see what comes up. This doesn’t show that link now, only a spinning thing.


(Brad) #7

This is a known issue we are working to resolve. The commands should work from the mobile app.


#8

Boom, thanks.


(Ray) #9

Know issue for just some users? I spent 2 days repairing my z-wave on the weekend and didn’t see this in IDE at all. Only thing I get sometime was z-wave repair canceled due to timeout.


(Greg) #10

I did an ide repair yesterday without issue.


#11

https://status.smartthings.com/incidents/ywzj7ks6fdq3


(Ray) #12

I don’t have issue using the z-wave repair function in IDE either that’s why I was curious. My issue were switch related.