If I click “uninstall” on Sonos (Connect) it seems to go through the motions with no error message - but is still listed in “My Apps”. If I try to uninstall from https://graph.api.smartthings.com/ide it errors out with “This SmartApp can’t be deleted at this time because it is installed by one or more users”.
So - decided to see if it would discover my Sonos devices etc - it did - but when I try to save it throws another error “Failed to save page: sonosDiscovery”. I seem to be stuck in a partial uninstall I think.
Anyone seen this before - don’t want to raise it to support if it’s a simple fix!
Sorry - can’t find that - do you mean in https://graph.api.smartthings.com/ide/apps? In there I can “view details”, “edit properties” or click on the SmartApp name link - none of which show me devices.
I’m new to this so sorry if I’m missing the obvious!
Bottom of the table
In use by:
Some smartapp.
On your cellphone go in smartapp in use and remove sonos.
Then go to devices
Link above
And remove sonos.
Not sure what screen you’re talking about. In here https://graph.api.smartthings.com/device/list, Sonos is not listed. There is no “in use by” label - is there a difference between V1 and V2? None of this is jiving with what I see online or in the app.
If it is not listed then sonos is not part of the system anymore. It just stuck in your cellphone app cashe.
Easiest will be delete smartings app and install it again.
Delete app from PHONE.
not just sonos or items inside app…
And install it again. All info is stored in cloud.
When you login again it will download info from servers and you said that there is not sonos, hence it should dissappear too.
That didn’t work either - and now some of the other SmartApps are playing up - icons not downloading - not discovering assets - I’m thinking V2 isn’t stable.
Ok - I found out what my issue was, just before support engaged. I had set the location of the SmartApp to “Home” - once I unset it I could delete it. Sorry for the runaround.