There’s a smartapp that was installed and can’t for the life of me uninstall it. I’ve tried removing it in the My Apps section of the iOS app which does absolutely nothing from what it looks like; as well tried deleting the file in the smartapps section of the IDE, but get the following error message every time…
“This SmartApp can’t be deleted at this time because it is installed by one or more users”
Hi all. not working for me at all.
On the IDE / My SmartApps DELETE - I get the one or more users error.
ON the IDE / My Locations / List SmartApps / Edit / Uninstall - I get "There was an error uninstalling your SmartApp."
in the APP (iOS) - SmartApps Tab / Click APP / Remove / Are you Sure? / Remove - I get “An unexpected error occurred”.
Anywhere else?
Cheers, MM
Make sure it is uninstalled in phone app. Then in Ide click on simulator tap/ set location tap uninstall a few times, go back to apps page clear usage on right side of page then try to delete again
Thanks for the help, but as i said, i cant delete it in the iOS app, i get “Unexpected Error”.
The app i am trying to delete is Konnected Security, as i want to start again.