I recently purchased a SmartThings hub, and I want to be able to use the SmartThings Android app to control connected things with my Samsung S7 Edge. However, the app is forcing me to use the gmail email address that is associated with my Samsung S7 Edge, and does not let me use another account I would like to set up specifically for this SmartThings hub.
The gmail email address is the address I use when I log into the Play Store to install apps, for example. Running the SmartThings app, regardless whether I choose “New to SmartThings” or “ I’m a SmartThings User”, it keeps referring to my “Samsung account” and saying :
You’re already signed in to this device with your Samsung account. Tap Continue to proceed with this account or go to your phone settings to switch accounts.
I tried using a PC to create a new Samsung account associated with a Verizon email address, and I can log in to the Samsung site with this information. However, I cannot point the SmartThings Android app to use this account instead of the gmail account.
I can go to Settings > Personal > Accounts to see the list of accounts on this phone like for Email, Facebook, Google, Exchange, and Samsung, and some of these use my Verizon email address. I see that it has identified the gmail address for my “Samsung account”. However, I cannot add another email address to my “Samsung account”. If I attempt to Add Account, I see SmartThings as an option, but if I click on it, it beings me back to the SmartThings app and I have the same problem as above.
So, my only option at this point would seems to be to remove the email address associated with the Samsung account and add the Verizon account in it’s place. However, if I choose Remove Account, it says :
Removing the account will deleted all of its messages, contacts, and other data from the phone. Continue ?
It does not sound like I want to do that, since I have installed all of my apps on the phone from the Google Play Store using the gmail address.
** So, is there a way to associate the SmartThings app with another SmartThings account, other than the one associated with my Samsung phone ?
P.S. I would like my kids to be able to control lights, etc. with their iPhones, and I have no idea how that would work if I can’t even get the Samsung ST hub and app to work with my Samsung phone. Thanks,