Can't seem to add additional hue bulb

(Mike) #1

I tried adding an additional hue bulb and it’s not working. It works in the Hue app (I have 5 bulbs now) but in the Smartthings app, when I tried to add by using the + it never detects a hue hub even though the ST hub is literally sitting under it. HELP!

(April Wong) #2

Hey Mike,

Eak! Do you have an open support ticket with us? PM me your ticket number if you have one and we’ll investigate. :slight_smile:

(Convinced ST will never be unbroken…) #3

This is probably not a good idea. Give all radio equipped devices their own space; a few feet at least.