Can't seem to add additional hue bulb

[iHavequestions (Mike)]

I tried adding an additional hue bulb and it’s not working. It works in the Hue app (I have 5 bulbs now) but in the Smartthings app, when I tried to add by using the + it never detects a hue hub even though the ST hub is literally sitting under it. HELP!

[April (April Wong)]

Hey Mike,

Eak! Do you have an open support ticket with us? PM me your ticket number if you have one and we’ll investigate.

[scottinpollock (Scott)]

@iHavequestions

even though the ST hub is literally sitting under it

This is probably not a good idea. Give all radio equipped devices their own space; a few feet at least.