I’m trying to get my wife’s iPhone 6+ setup as a second ‘presence’ detector so that the system goes into ‘Away’ mode when both her and my phone are away from home, As per the instructions, I sent her an Email investigation, she downloaded and installed the app, and clicked on the ‘+’. A pinwheel ‘busy’ symbol showed for a couple of seconds, then went away. Nothing else happened. No way for my wife to register or sign in. To see if it would help, she tried a ‘Setup your home’’. She was able to set the pin at the proper location, but when she clicked n ‘Next’ she got the following error message: ‘Unable to create your location. Please try again’. Every attempt failed.
So I’m stuck. Any suggestions?