Setting up two iPhones on Smart Things

[Bunders (Ian Bundey)]

Took the plunge with Smart Things, and I think i’m getting there, have the basic set up complete on my iPhone. I have the starter kit with some Hue bulbs and door sensors.

Question is I would like to set up my wife as a user on her iPhone, I install the app, and log in as me, but cant register the iPhone as it said its already registered. I can’t see how you create multiple accounts. Ideally I would like to use the iPhone as a presence sensor

Any help would be greatly appreciated

Cheers,

Ian

[sidjohn1]

Adding a new User in app v2

I got the following reply this afternoon from ST on the subject of adding additional users - Hey Bob, So, you might have noticed that we’ve temporarily disabled the ability to add or remove users from your account… don’t worry, it’s a feature! We’re improving how user sharing works at the moment - so rather than have new people go through all the inviting and creating only to find out that they can’t actually share the account just yet, we decided to disable it. Not to worry though, it’ll be back and better than ever, soon! Sit tight, and we’ll let you know when you may add (and axe) loved ones and friends alike. Sorry for the inconvenience. I’ll be sure to let you know as soon as we turn this feature back on. If there’s anything we can help you with in the meantime, don’t hesitate to…

[Bunders (Ian Bundey)]

Great thanks, so it’s not possible to have two iPhones connected as presence sensors ?

[smart (Ron S)]

This is from nearly one year back. V1 and old iOS days…

Some info may be still helpful though old…

Setting up multiple iPhones (separate linked accounts) as presence sensors for dummies

This is a how-to for newbies like me to set up a second linked iPhone (your wife’s/husband’s/partner’s/kid’s/mistress’s). Some of the steps are redundant and may not be required but no there is no harm in double checking. Follow these steps: Double check wifi is enabled. No brainer. Double check your wife/husband/partner/kid/mistress is set up with correct location(address) with the correct phone number on iPhone including Home, Mobile and iPhone numbers. Confirm with Siri by asking. Enable Location Services for most gps apps you trust. As per some thread, this helps in geofencing. (How?) Launch Map app on iPhone. It should bring up the correct location/address. Install SmartThings app from App Store on the second device. Register with the second email address (the perso…

[Bunders (Ian Bundey)]

Still not working, think its a problem with multiple accounts. Would be interested to see if anybody has managed to connect to iphones in the uk

[Achilles (Guillaume G)]

@Bunders

Would be interested to see if anybody has managed to connect to iphones in the uk

That was broken for a while too in the US but it is working again. I know it doesn’t help you solve your issue - just trying to give you hope

[gcoombs (Gary Coombs)]

This was working last week. A change was made and it was enabled, so surprised you are having a problem. I know it sounds basic, but try making sure you have the latest version of the app on your phone. I am running version 2.0.4 on my iPhone and successfully have multi account set up in the UK.

[Bunders (Ian Bundey)]

I get the following error from the other iPhone ( logged in with my account)

This mobile phone is already set up as mobile presence device

I seem to be able to create duplicate iPhones from my handset. Confused !!!

[JDRoberts]

This is the official knowledgebase article on what SmartThings offers for account sharing.

Read carefully, the features may be somewhat different than you expect:

Location sharing FAQ

[sidjohn1]

With step by step videos!

How to Share Your SmartThings Account