Hi. I just bought a motion sensor and a multisensor for my Smartthings. I’ve tried to pair them to the hub using every possible method, but they never connect. When I try to connect I go through the usual process where I have to remove the tab (or reset after the first try) and the sensors blink green and red for about 10 seconds and then changes to a steady green for about five seconds and then turns off. Meanwhile in the app it still keeps searching for a new device and never finds it. I was on the phone with Samsung for about 40 minutes today going through every possible scenario and still weren’t able to find a solution. I tried connecting old Smartthings devices I had laying around and they didn’t connect either. Have any of you had the same problem? Running on a V1 Hub by the way. Thanks for the help!