Went from newer Smartthings app to Smarthings Classic. I did a factory reset on my Yale lock but it’s not available to add as a device. Only network option on the lock is to leave wireless network but it always fails.
Any suggestions to help add it back in?
You need to get exclude the lock first (leave network). Put your hub into exclusion mode from the ST app. Then bring the lock within 5ft if the hub or as close as possible and then leave the network. When that succeeds you’ll be able to add it.
I found Exclusion Mode and that did the trick. Thanks.