Hi there, I have a matter switch (though it is non-certified). I used SmartThings App to scan the QRcode and it show that it has found and connected the “matter device”. After the step page of “your Matter Device is being registered to your Samsung account”, it finally show the error code “39-504” or “39-511” and said “Somethings went wrong. Try again later.”
Does anyone have the same problem and clue? I have tried more than 30+ times and nothing more.
Do you get to the point where you have to select the Wi-Fi network for the device to connect to? If not, might be a bug in the Matter implementation on the switch.
If the Matter Switch Edge driver isn’t installed on your hub yet, I’d manually install it. Then I would use the ST CLI to do driver logging using the command “smartthings edge:drivers:logcat”. You will be prompted for you hub’s IP address and then you can select the Matter Switch driver for logging.