Hi everyone, my v2 hub recently died and I had no choice but to purchase a new one. So I bought the newest v3 hub and started the painstaking process of pairing all my devices.
I have three GE 12724 dimmers that I cannot pair. I have no issues excluding them, as soon as I put my v3 hub in exclusion mode and click the paddle the app immediately tells me that a device has been excluded. However, I cannot get them to pair afterward. I’ve researched and tried so many methods to get them to pair but no matter what I try they will not pair.
I’ve tried clicking rapidly, slowly, pulled the air gap switch, tried clicking up 10x, down 10x, etc, etc, etc. I’m at a loss now. It’s frustrating that I can exclude it over and over again but I cannot pair them.
I also have several Evolve switches & dimmers and I was able to exclude and join them without any trouble.
It happened to me lately (after last V2 hub firmware upgrade ). They actually pair, but do not appear.
Right after pairing I looked at logs in IDE and saw the network address they received. Then I manually created a new device with that address and the proper DTH (z-wave switch in this case) and everything works good.
This did the trick. Even though I don’t have any specific custom handlers for my GE dimmer switches, I still went ahead and re-published all of them. All my GE dimmer switches paired immediately afterwards… go figure!
I don’t understand how these two are correlated but nonetheless it worked.