Hi everyone, my v2 hub recently died and I had no choice but to purchase a new one. So I bought the newest v3 hub and started the painstaking process of pairing all my devices.
I have three GE 12724 dimmers that I cannot pair. I have no issues excluding them, as soon as I put my v3 hub in exclusion mode and click the paddle the app immediately tells me that a device has been excluded. However, I cannot get them to pair afterward. I’ve researched and tried so many methods to get them to pair but no matter what I try they will not pair.
I’ve tried clicking rapidly, slowly, pulled the air gap switch, tried clicking up 10x, down 10x, etc, etc, etc. I’m at a loss now. It’s frustrating that I can exclude it over and over again but I cannot pair them.
I also have several Evolve switches & dimmers and I was able to exclude and join them without any trouble.