Hi, First, thanks for making the SmartThings tracker product! I have two. The first one was added in the app thru the Favorite link which already had a “SmartThings Tracker” in the app in my wife’s account on her iPhone. During the installation process, it asked us about what was the device goin…

I’m not sure how to help, but you should be aware the SmartThings Tracker is unfortunately end of life. The AT&T model will stop the end of October.

Thanks for the comments. I learned somewhere that pressing the power button 5 times could reset. Tried that and failed still. Hoping to get more leads. BTW, isn’t it that Samsung will stop supporting the device at the end of October. The devices that Samsung sold all over the world would likely…

[image] hameshatumkochaha: BTW, isn’t it that Samsung will stop supporting the device at the end of October. The devices that Samsung sold all over the world would likely not stop working I guess. Isn’t that right? How could they suddenly stop working devices? Would they do that to their custome…

I got the following from one of the Samsung representative in email; while I have not yet followed the process, I hear that due to the large refund requests, the company is processing the refunds slower than anticipated… Here is their (support at smartthings dot com) email: We are reaching out bec…

Cannot add second SmartThings Tracker to App

General Discussion

Automated_House (Jimmy) August 25, 2021, 1:38pm 4

They most certainly can and they definitely are in the case of the AT&T model SmartThings Tracker

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Cannot add second SmartThings Tracker to App

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