So Samsung has abandoned the Smartthings Trackers, without telling anyone they were doing it at the points of sale. Samsung and their peddlers joyfully continually sold these directly and through resellers (you can still find them for sale at some retailers), without one word of them no longer being supported.
AT&T specific trackers at least seems to have some method of recourse via receiving a refund (http://www.samsungcso.com/ ), however Verizon model buyers seem left holding the bag on a handful of trackers they can’t use. I’ve been trying to activate Verizon trackers since September of last year, working with Samsung Support, and they never once said anything about them no longer being supported, only that it had gone to the developers for resolution.
Just like the Samsung Smartthings Wifi Hubs that I also invested in and they abandoned, I’m pretty sure I’m never investing in their technology again and will look elsewhere when all my other Samsung equipment comes up for retirement (including TVs, appliances, and mobile devices).
One seriously P.O’d user.