New locks are seamless adding. just open bolt \ schlage button + prog code + 0 \ and it adds lock fairly quick.
The problem occurs when lock is from a previous network. I have run into this problem several times before. the normal factory reset doesn’t do it. ( disconncting batt and holding schledge button on pad)
You have to go into the previous hub system and release it.
ie. I had WINK and had to subscribe just to be able to release the lock from WINK hub. It was $5 bucks only used it for 10 minutes and canceled service but lock added and registered on smartthing hub immediately.
it’s kinda extortion what WINK did but just pay the 4.99 , cancel and be done with them. I recommend to gracefully remove all devices that were connected just to be sure. some might require to add again and remove but it’s the only way you can insure that is clean for migration.
WINK membership will work till end of month once you cancel.
You will need to add an extra app on your smartthing app to control user codes you would like to add / manage.
app is call “Smart Lock Guest Access” featured as add on from within Smartthing Android/ ios app.