SmartThings app I version 2.0.56 on hub, but is version 1.6.36-297 on iPad., so clearly it isn’t the same app. The classic app just works can you please add it to family hub.
The app on the fridge crashes frequently and take around a minute to load when it does. I got about 150 devices in SmartThings.
It won’t unlock doors, long press on tile just results in deleting tile