BE469 Schlage Connect with Alarm
hub v2, US customer Rev E
Rboy Lock User management “07.10.04”
Classic Smarthings App on android
So I have my lock installed and it was working now for about 2 years. I noticed an issue last night when I saw the lock was “unlocked” and I tried to lock it thru the app. It did not lock the door. Battery level shows 100% and the notifications work correctly. The status also shows correctly when we manually use the codes to lock and unlock. History shows correct.
I also tried to use the new smarthings app and it also did not work to lock/unlock the lock thru the app.
I also tried to z-wave network repair and it showed as repair finished but same result when trying to lock/unlock thru the app.
Any help on this?