August Pro no longer responding consistently to SmartThings

[RBoy (www.rboyapps.com - Making SmartThings Easy!)]

It’s possible that this may be related to a firmware update. See this topic and recommend opening a ticket with August so they can also investigate it:

June 2019: August Pro Z-Wave commands fail if August app is not in use (previously worked fine)

August support just emailed me and said that no one else has reached out to them. That either means this one support rep is unaware of it, is hiding that information, or no one has actually contacted them. For anyone here who has not done so, please email august support and let them know that you’re seeing this issue.