I have four Echo devices, five gosund plugs and five smart wifi switches. The problem was discovered when I look in the Alexa app and saw this message: “Device is unresponsive. If it’s no longer in use, tap “edit” to remove from Alexa app”. Hence I cannot control any of the plugs or switches with voice command.
While I struggled to find a solution, the Echo stopped accepting commands to play music. It can however, answer “what time is it?”
Because I have the products from three companies, I am challenged to find one that solves it. Thanks in advance for help.