This is my first apple watch, series 5 cellular with watchOS 6.
I’ve used SmartThings for my thermostat and TV. I have the SmartThings Classic app on my iPhone, the widget set up in my “Today” pane on my phone with my routines, they work great.
SmartThings shows up on my Watch app, I enable it, it installs fine, the app icon appears on the watch. It prompts me to log in on the iPhone app. I log out and log back in the iPhone app and then the watch app crashes. When I click on the icon again, it shows a black screen with the correct name of my location at the top, then the app crashes.
IDK what to tell ya, i just installed the smartthings classic watch app on watchOS 6. While i dont normally manually trigger routines (i have Core for that), they fire just fine when i do. Can’t hurt to uninstall the iOS and watchOS app and try again.
I didn’t say it was an ios13 issue, just suggesting it might be worth waiting for 13.1 rather than uninstalling and reinstalling 13. Then you’d be effectively starting again anyway.
Eeesh. I’ve been communicating with support (sort of) since day one. They haven’t even let me know that it’s now a known issue. This particular back and forth with support has been a very negative experience for me.
I’m frustrated. Apple has had beta periods, right? How do they not know there’s a problem until we tell them? The first handful of responses from support boiled down to “you’re sure?” and “are you sure it’s not something you did wrong?”
Glad for the info, but this has been handled very badly, IMHO.