Api.smartthings.com see Bosch Motion Detector activity, but ios app says it can't connect. check device and try again?


#1

Does anyone know why the device does not show up in the app but it’s obviously communicating with my account since I can see the activity log in the web api?

After I connected it I got the message - This device is connected to StmarThings Hub in [My Location].

But it immediately cannot connect via the app.

I am super-new to this so I really don’t even know if this is normal. I assume it’s not because when I try to create a Custom Automation “based on a device staus” I see No Devices.


#2

screen shot from app:


(Jmeehan11) #3

Did you figure this out.
Having the same issue with another type of device (open/close sensor)
Getting all of the appropriate data in IDE, but the app says it cant connect.


(jkp) #4

Use the SmartThings Classic app and not the new SmartThings (Samsung Connect) app. Custom code does not work on the new app at this point.


(Robert H Prochnau) #5

Thanks jkp! It now works again. Any idea when the old features will be included in the new App?