I bought a new lock because apparently my 2 year old Schlage lock died pretty much the same time the Classic app did. The new lock showed offline yesterday, but today I’m able to lock and unlock the door. When I try to “invite guest” and add a code via the smart lock guest access it says there are no locks online. I called technical support and they said I’m not the only one having this issue and the developers are working on it and it may take a week or so… but I don’t see anybody else talking about it…
RBoy
(www.rboyapps.com - Making SmartThings Easy!)
2
SmartThings dropped official support for programming the Schlage connect lock recently due bugs In the firmware which was causing issues for users.
You can take a look at this device handler which has a workaround and patch for those firmware bugs and allows you program your lock and improve its reliability through SmartThings