I do appreciate it.
When I open the app, it doesn’t change then either. Another question. How do weather apps show my location without me opening their app? I get alerts from them if lightning struck within a certain distance, if rain is about to start…all based on where I am, without opening the app. If they are accurate, and can update this way, can’t ST? They don’t kill my battery.
I posted this in the iOS thread as well.
I will be honest and nothing against anyone here, but my contact with ST support has been less than stellar. To put it bluntly, worthless. I email support, and I am told inconsistent information. I call support and the rep just says they are not sure what is going on and defaults to “we are working on some bugs.” I feel like I receive more assistance her on and forums, and from ST staff here, but the common answer, is “we are working on it”. If I said that to customers at my job, after a few day/weeks, and for sure years, I wouldn’t have those same customers any longer.
I am fairly new here, but if the presence sensor has been an ongoing issue for so long, why is it still an issue? Is this something that is truly being worked on, or is that just what is said so the conversation ends? With the blame being pointed in every direction but themselves, is this something that can even be fixed?