Suddenly tonight all my devices that I had organized on the app are gone, all my automations are gone. If you go into settings and click on all devices they are still in there however I can’t write any automations with them as it acts like they don’t exist. This is awful and does anybody know what I can do??
try signing out and sign back in. note: your dashboard will get rearranged.
I tried that, nothing happened…Thanks for replying 
last thing to try… remove the app and reinstall
if that fails… contact ST support
So are my devices in the cloud then? Including the automations?? I have hundreds of items…Thanks
yes, they are in the cloud
Suddenly they all just appeared, yikes I think I just aged a bit. Thanks for your help.
Dozens of threads of bugs like this indicate the architecture as embodied in the new app is badly implemented (or designed).
1 Like