I had been using the Alexa Helper to control ST for a long time, but decided to try the new Hue skill. That skill stunk. So I deleted it and went back to ST - reinstalling the Smartthings Skill, and then verifying the Alexa Helper smartapp is working and has everything exposed. All looks good but Alexa can’t find any ST devices.
I’ve rebooted everything in various orders, and tried reinstalling in various orders, with no luck.
The only thing I can think - when I was uninstalling the Hue skill, it was stuck and I had to go into the Hue Clip interface to delete the whitelist item for that skill. I also deleted a few Echo items I saw, to start everything fresh.
Hue works great with Alexa still, but ST doesn’t. Can’t figure it out!
I think I’m being confusing. I’m using the standard Alexa/ST
integration, not Ask Alexa.
It worked for many months, controlling all my items. Hues, Lightify strips,
GE Plugs, Aotech plugs, etc. I recently uninstalled the skill and
reinstalled it and now it sees nothing at all. I see the Alexa smartapp, I
have authorized all devices. But Alexa cannot discover any.
(Jason "The Enabler" as deemed so by @Smart)
Go into the Smartthings mobile app. Tap on automations. Tap on smartapps. Find the Amazon echo smartapp. Tap on it. Check the box for all of the devices you want Alexa to see. Tap done.
Gold into the Amazon Alexa mobile app. Tap on smart home. Tap on discover devices. Wait 30 seconds. Smile.
Just making sure you did perform this very important step.
(ActionTiles.com co-founder Terry @ActionTiles; GitHub: @cosmicpuppy)
Make sure you haven’t somehow linked Alexa to more than one SmartThings Location.
If on the SmartThings OAuth page presented by Alexa when you link to SmartThings you get a Location drop down with more than one choice, it can definitely cause this problem.