I used my old V1 HUB as long as I could and on 6/30 it along with all 20+ devices disappeared from my St app. Fortunately I had accepted the offer to purchase the new Aeotec HUB and added it to the app and tried to add my devices to it. Unfortunately I tried to add several devices and nothing was discovered.
Tried a Z-wave exclusion and got an error message that no devices were deleted. I have an iPhone XS Max using iOS 14.6. Smartthings app version 1.6.68. I deleted the app and restored it that didn’t work. I am thinking about deleting the HUB and re-adding it too. It is so frustrating because my V1 hub was working perfectly for years and now I I no longer have a smart home. I knew it was going to be a struggle setting up this new hub but I didn’t think I would be unable to add any devices to it. Any suggestions?