Aeotec Shutter V3 driver from Aeotec Group channel stopped working after upgrade. Can I downgrade somehow my hubs firmware? Or maybe there will be a fix for driver?
Z-wave devices back to normal, after 2 restarts, full downtime, z-wave repair
Many of my devices are offline after this update. Now to be fair, some of these are Christmas light controllers and expected to be offline; many are not. Iāve tried to do Z-Wave repairs twice and no luck.
The other thing I find interesting is that for some reason the language on this portal is a mix of English and Spanish.
Iāve got to believe that some of your offline issues have to be related to these controllers being offline if they are considered routers in your zwave/zigbee mesh. If theyāre not routers, then disregard.
The Christmas light controllers are all WIFI. The ones in question are all ZWAVE. This only came to be an issue after the upgrade.
Cool, thanks for the clarification. Iāve got two hubs (v2 and v3). The v2 is in the beta that got this release a while back, but I canāt recall if I had any issues. Iām still waiting on my v3 hub to get the update.
I had several Z-Wave devices offline after this update. I donāt usually see that after a hub FW update. Waking the devices up brought them back online but I still have one Zooz ZEN15 that hasnāt come back online. Iāve powered it off and on and unplugged it without any luck. I canāt exclude and re-add it as Iām stuck with the app device limit issue now.
I also have a Zigbee device fall off. Tried a battery pull but as before it thinks itās reset. Same device limit issue prevents me from re-adding to ST.
Fun.
Wondering if weāll ever see an update to the Smartthings Wifi hubs. Iāve been going back and forth with Support with zero progress on an issue I think might get fixed. Still stuck on 47
Canāt add zwave/zigbee devices (all Ikea, not sure which it is) and Wifi performance has beenā¦lackluster for about a month. And my sub hubs just show as āCheckingā¦ā
IKEA devices are Zigbee.
Zigbee devices are getting offline after the update.
After sitting here smugly for days not having any Z-Wave devices go offline, I finally got my just due!
Several days ago I had a water issue in my basement discussed here. The saving grace was a Zooz ZSE42 water leak sensor that alerted me to the incident.
Fast forward to this morning and I discover the water sensor had gone offline! I mumbled something I cannot repeat here, made a cup of tea, and prepared for my yoga class.
After my head cleared, I thought, āPerhaps I can make a change to some setting, so that if/when the device does wake up to check in with the mother ship to report its battery level, I can see the setting change was applied.ā (Thank goodness the Zooz edge driver shows a count of un-applied settings!)
So I made a single, minor settings change.
And the device suddenly appeared once again āonline!ā Huh?! This is a sleepy device! Shouldnāt the device change from offline to online only when it wakes and contacts the hub? It had not done that, as the counter still showed one pending change queued to be sent at next wakeup.
The change to the settings was queued (logged) at 2:09PM. The settings sync (when the change was applied) didnāt happen until 7:33PM whenāI assumeāthe device woke up to report battery level.
WARNING: do not count on the SmartThings platform for mission-critical tasks.
Iām having issues with two of my homseer HSM200 devices since the update. The Lux values both stopped updating at the same time (1:04 PM PT on Thursday). Iāve tried several things to check it, and I canāt get them to reset. Are there any known issues with the udpate?
Thanks for asking! I keep hoping to find out myself (I also use a Smartthings Wifi hub), and I try to not to repeat the question too often, but Iām very frustrated that there is still no official word. As Iāve mentioned previously, Iād prefer to be told that, no, there will no more updates that to be left with no information at all.
How long should it take for the update t to actually hit and load? I have a family hub refrigerator that is still 52.11⦠perhaps this update is not meant for that hub (it is my understanding that it is a scaled down version of the v3 hub).
My Aeotec hub got the update within moments of Samsung starting that the release period is complete.
From the first post in this thread:
None of those include the family hub refrigerator.
It could be viewed as a somewhat āscaled downā version of the V3 hub in terms of features, but technically itās entirely different with a different operating system written in a different language. So it would not receive the same updates.
That is pretty much what I suspect. It is almost impossible to find any information about what exactly that hub is⦠(at least for me!).
Thank you!
Still new to all this Smartthings stuff, but Iām getting thereā¦
Les
After the update my V2-hub keep disconnecting and, sometimes, reconnecting both battery- and mains powered Z-Wave devices.
This has never happened the last 5- 6 years or so.
Some reconnected battery powered devices will report some but not all parameters. E. g. lux but neither temperature nor battery level.
Hub rebooted, driver memory/count ok.
What might have changed?
Morning @S.F.B
We have two v2 Hubs and two v3 Hubs that survived the update, with all of our (many) Z-Wave Devices functioning smoothly.
That being said, we had an odd Z-Wave issue a while back which we were able to resolve, after first trying the typical Repair Z-Wave Network, and Power-Cycle of Hub & Modem and (seemingly) impacted specific Z-Wave Devices.
Even after rebooting the Hub and the impacted Z-Wave Devices, there can still be a Mesh Network of other Z-Wave Devices that lives on behind the scenes, continuing their lines of communication, never getting the proper message from the Mother Ship/Hub. While in ātheoryā, repairing the Z-Wave Network āshouldā do the trick, this Mesh Network, like any Network or Electronic Device, sometimes needs a Power-Cycle to completely refresh/reset it.
If you have a limited āknownā number Z-Wave Devices, start here for a Surgical Strike. If your Z-Wave Network is vast and youāre not quite sure where all of your Z-Wave Devices are located, consider the expanded method. Of course, read the whole post for context of the problem/behavior we were experiencing and the step/by/steps.
I was a field tech for years before ever getting my own SmartThings hub, working with both zwave and Zigbee, so much more into practice than theory (in spite of having a computer science degree), and I have to respectfully disagree with this statement. Thatās just not how Z wave works. Or most mesh networks, for that matter.
Submitted with respect.
Iām sure thatās very frustrating.
Probably only official support can say for sure as they have access to information that we as customers donāt, but my own guess would be that your hub is trying to make a backup, which is an internal automatic process, and for some reason the last firmware update didnāt quite work right and so itās stuck in the update/backup loop. That would fit the symptoms that youāre seeing.
But again, only official support can say for sure.