Aeotec Multisensor 6 Edge Driver Problems

Devices & Integrations
1

UPDATE #1: I went into the IDE and deleted the device there. It got removed in the ST app and in the IDE. I was able to factory reset the device and re-add it. It now shows the Edge Driver in use. Now I have to add back the automations it triggers.

I’ve got four Aeotec Multisensor 6 motion detectors. One is new and I just installed the edge driver on it. An older one (two years or so) is located in our stairs. I’ve got a Samsung hub.

I am unable to unpair the Aeotec Multisensor.
I am unable to force delete it.
I am unable to factory reset it. The factory reset cycle seemed to work once, but nothing after that.

I cannot delete the old DTH used by the MultiSensor 6 units because it is still in use. So I’m stuck in a vicious circle. Cannot reset the device to stop using the DTH and cannot delete the old DTH because it is still in use.

One other item. The MultiSensor is in use by the Initial State streamer. Would that cause problems? I cannot find a way to delete the Initial State integration. I contacted the company asking how I can delete the integration.

2

You should be able to go into the IDE, change the device type to something other than the custom DTH, and then delete the DTH.

You should also be able to delete the devices themselves in the IDE which would then also allow you to delete the custom DTH.