Aeon labs stuck on motion

[SBDOBRESCU (Bobby)]

Is it the round gen 5 or the square one? Either way, here is something for your reading pleasure…

Aeon labs Gen 5 sensor issue

So I have two gen 5 motion sensors that were both working fine before migration to v2. Now one of them only shows the battery level but doesn’t report the status of any of its sensors. I tried removing battery, exclusion/inclusion dance with no success to bring it back. Any suggestions other than just buying another sensor? Update 1: after last “tap dance” of power cycle, exclusion /inclusion and z-wave repair I was able to get the status on all sensors but motion. Update 2: did another reset but this time I’ve added the device back by using “+Connect New Device” instead of “Aeon Labs Multi-Sensor (Gen 5)”. The motion is now working but not the other sensors! Opening yet another ticket… Update 3: After running 2 more z-wave repairs the device is FINALLY showing the status on ALL sensors…

Second Aeon Labs Sensor dies or maybe not

About two weeks ago one of my Aeon Labs Motion gen 5 sensor got stuck on motion after, coincidentally or not, ST pushed an update to my hub. I spent several days troubleshooting the device on my own and with the help of ST support, and the event was deemed a hardware failure. So I purchased a new sensor, multi 6, this time. Yesterday morning, after yet another “update push” according to support, my new sensor stopped working. Again I spent countless hours trying to resuscitate the device but the conclusion was…you guessed it. Hardware failure. On my lest attempt, I decided to use one of community based handlers and the device now seems to be working. (thanks @erocm1231 for all the hard work) What could be happening that two sensors ended up acting the same way just weeks apart? I am no…