The time is incorrect, apparently due to time zone differences. I can’t get into the Installer Toolbox to see what’s going on. Any help is appreciated!

Yes, totally different time zone… hundreds of miles away.

you need to check the location of the hub. It may not have the timezone set proprerly.

Thanks, I think I have a limited or broken adt hub. I’m missing things discussed here and over the phone with support, which is closed today. I do not have an option for timezone anywhere when setting my geolocation, unless there is some weird trick that I’m not seeing.

Login to IDE at https://account.smartthings.com and go to My Hubs and check there to see if your time zone and sunrise/sunset display the correct info.

It says America/New York, which is the time zone that I’m in.

And sunrise/sunset times look correct?

Yes,: Sunrise 7:07 AM Sunset 5:35 PM

The Events have the correct Ping times.

ADT Smartthings Hub: time on the panel is wrong

Devices & Integrations

jkp February 9, 2019, 7:19pm 10

You may want to change your geolocation in the ST app to somewhere in another time zone, click save, wait one minute and change it to your correct location and click save.

IRIS-Smartthings migration notes from a IRIS user

Topic		Replies	Views
Can someone explain timezones in ST to me? General Discussion	31	13202	November 8, 2021
Wrong Location showing General Discussion uk_ie_specific	24	3502	October 4, 2017
Daylight Savings Time Issues: 2024 Version General Discussion	1	368	March 14, 2024
Changing Hub Location and Timezone outside UK General Discussion uk_ie_specific	5	1453	January 18, 2017
Time based events happing 1hr later than scheduled General Discussion	6	1568	October 15, 2017

ADT Smartthings Hub: time on the panel is wrong

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