ADT hub wont register after factory reset

Hi all. I just purchased my adt smartthings hub yesterday and attempted install. The hub was installed on a wall, updated and registered, but would not add the sensors. Additionally it showed a tamper warning on the app. I read to clear the tamper a factory reset is required, so reset the hub and location data in the app. After installing again the hub will not register and says it’s already registered. But it doesn’t show up in my devices. Anyone run across this before.

If you did a factory reset, they have caused you to brick your panel. There are other threads on here.