Is actiontiles down? Blank screen on all devices and not authorized message appearing on each of my panels.
ActionTiles is experiencing a partial outage (which might be over at this time).
We created a status page where we will provide updates on the situation.
Service is back up and running for me on all devices.
Experiencing delays or error when trying to enter keycode to disarm SHM.
Yup… Sorry about this.
Please follow the official Outage Topic on our Forum for official updates. We don’t know how many Customers are affected yet. It’s an issue with a Google Cloud component, but even they haven’t confirmed the scope.
04/11 ActionTiles appears to be down yet again. I thought this issue had been taken care of. None of my panels are accessible. Get user name error and/or “you are not authorized to view this panel” errors when trying to log on via web browser as well.
@controlguy57 - Please note:
The fastest way to obtain support for ActionTiles as well as to inquire as to whether or not there is an outage (and to help us determine the scope of the outage), please ALWAYS email Support@ActionTiles.com after checking: https://status.ActionTiles.com
Our cloud logs indicate there was a spike in processing load for a short while, but it has now passed. Please reload now.
This was not related to the periodic recurring outage last week. That was caused by a faulty Google Cloud Server Cluster and resolved last Thursday afternoon when they migrated our processes to a new properly functioning Cluster: https://support.actiontiles.com/communities/12/topics/6225-resolved-201941-0500h-201944-1330h-pt-actiontiles-slow-performance-daily-partial-outages
This evening’s outage was brief, unrelated, and had much smaller impact. We are researching, but suspect a cloud services glitch and will escalate it to the vendor for their attention.
Thank-you,
…Terry.
Is actiontiles site down today, I can’t get access today.
Tagging @625alex
Same here!
Just tried opening Actiontiles.com and received this…
Actiontiles also broken for me since 6am
Same here since last night
Yesterday (11/22/25) ActionTiles URL stopped connecting on all PC and iOS devices. I’m not just unable to open action tiles, but I’m also not able to get to their support.pages, they all say that the server can’t be found. Any new information about it?
I’m hoping this is temporary, It’s always been such a well done app don’t know why they didn’t charge an annual fee for it would’ve been happy to pay.
Same here!
I’m having trouble also. Login page doesn’t respond. Was working last night, but the problem started this morning.
Same to me. 170 devices on 4 remote locations. Trying Sharptools now.
Time to switch I guess
Sharptools
I emailled Actiontiles support a few hours ago … waiting a response .. i guess a server is down