ActionTiles has stopped controlling devices, "Error:"

actiontiles

(Nathan Davis) #1

Anyone else having problems with ActionTiles not controlling any devices? Just getting an “Error:” on screen.


Dashboard Theming (Custom CSS) and Mounting Hardware Ideas
#2

It is known…

http://status.smartthings.com


#3

I didn’t equate that outage on ST to the ActionTiles issues but I guess it is related.

Yet my Alexa control is working fine.


#4

Tagging @tgauchat


(Nathan Davis) #5

ActionTiles team is investigating.

http://support.actiontiles.com/topics/1308-investigating-system-wide-actiontiles-outage-error-when-issuing-commands-tapping-tiles/


(ActionTiles.com co-founder Terry @ActionTiles; GitHub: @cosmicpuppy) #6

Thanks for the Topic!

Yes… At this time all of our REST-API calls inwards to the “ActionTiles (Connect)” SmartApp SmartThings are failing with:

Failed hitting endpoint 401 { error: 'invalid_token', ...

I am continuing to poke around to determine if there’s anything on our end that is broken, but there’s nothing obvious so far.


###For updates from ActionTiles on this, please visit and Follow Topic on ActionTiles Forum:


Google Home connection down?
(Smuts) #7

WAF -1

I can’t get any decent data from the logs. . . .


(Nathan Davis) #8

Identified - We continue to investigate an outage impacting third party integrations such as Alexa, Google Assistant, and ActionTiles.
Apr 7, 22:02 EDT

http://status.smartthings.com/incidents/86p74991fxsh


(ActionTiles.com co-founder Terry @ActionTiles; GitHub: @cosmicpuppy) #9

###I just updated our baby status page… https://status.ActionTiles.com

We don’t have very many “sub-systems” (though commands are separate from view-only updates)… but eventually our Status Page will be similar to SmartThings’s.


(Nathan Davis) #10

Working now!


#11

:scream:


(ActionTiles.com co-founder Terry @ActionTiles; GitHub: @cosmicpuppy) #12

OK… Not that similar! :relieved: