My Smartthings account got signed off from the app, I tried to login but i am not able to view the devices listed under my hubs nor my Hubs are available.
I tried to re-add the hub again but hub can’t be added back, Says - Invalid Code.
Please help me in this
@jkp … Thanks for your help but unfortunately it dint work for me.
I was trying to re-add the hub again but it throw’s an error message saying “Your code is not valid.”
Please help in this, I’ll re-add things from the scratch.
Thank-you @jkp … I had mailed them regarding this issue and support ticket was created before but they dint respond yet.
Again i posted an email to them, Hope they reply soon.
I have to show my manager the working project status and now it is stuck here.
Your only official help is going to be from Samsung/SmartThings Support. And there is nothing “urgent” in their response times these days.
A few questions:
Sounds like you’re a long time user… have you migrated your old “SmartThings Account” to a new “Samsung Account” yet?
If the answer to the 1st question is yes, then when signing into the SmartThings Class App on your phone, be sure to select “New User” and then log into with your Samsung Account. I Know it sounds weird, but that’s what you have to do.