Zwave offline (zwave problems 3 Dec 2018)


Anybody else lose all their zwave devices today?

(jkp) #2

I am not seeing any issues


So it’s been 3 days and have heard nothing from ST support so I started removing all my devices and adding them back in. I have all non-GE devices working again. Also had to re-program my automations. What a pain. The GE devices will exclude from the network but will not add back in. I read that the Hub has to be within 10ft of the device, this means I have to get a long Ethernet cable and move it around the house since all of them are wall switches. What a pain. One more issue and I’m jumping ship to another platform. I have a big party coming to the house this weekend and don’t need this hassle right now.


Just today I noticed all but one of my zwave devices are showing as disconnected. Also one of my lightify strips is showing disconnected, but not the other one. To me it’s suspicious that they all dropped at the same time.

Edit: just thought I’d check it appears for me to be a problem with the new app. If checking in the classic app they are connected and controllable.