We did some construction at our house, so we ended up adding quite a few switches, outlets and a Schlage BE469 deadbolt. The new area is a bit of a distance from the hub, so I moved the hub closer, added everything, moved the hub back and then did a Z-wave repair to get all of the devices routing properly.
Everything was working fine except the deadbolt, and I honestly think the device is bad. Schlage had me move the hub closer again, exclude the deadbolt, factory reset it and re-add it. It added as a switch on the first try, but added correctly the second time. I used the web app to delete the device that was a switch, moved the hub back to its normal location and did another repair. The deadbolt is still not working, but that’s a different problem.
After (or during?) the repair,..25% of my 80 devices went offline and never came back on. The rest of the devices were unresponsive, so I rebooted the hub, turned off the lights that were on and tried another repair at about 10pm. It’s hard to say how long a repair normally takes because there is no “all done” message, but it had seemed like it was about 4 hours. When I got up in the morning, it seemed like it was done, but I had a lot of devices that were still offline, so I figured maybe something had gone awry overnight and I tried another repair. It started at 9:30am this morning and 10 hours later, it seems like it is still running because devices are going offline, coming back online and in some cases, going back offline. I can’t control any of my lights again, just like last night. My “lights on at sunset” routine didn’t run and I can’t turn those lights on via the app or via my Google Home.
I’ve run Z-wave repairs before than ran well and fixed things. I’ve never experienced massive instability after a Z-wave repair. I have rebooted and I only have a few devices offline (and the deadbolt is still non-responsive), but I don’t want to try another repair.
Is there a problem with Z-wave repairs on the latest firmware?