For the past couple of weeks I’ve been getting an error in the hub (error 101) and the z-wave network fails - completely. No control or connection to any z-wave devices.
Apparently it is not a hardware problem as supposedly they are working on fixing it. Not completely sure how far I’d depend upon that statement, though. Also, it is supposedly a known problem with more than one account…
They did offer to replace my hub, though, so all I’d have to do is remove/readd everything again. Something that I’d just finished doing about a month ago (took a couple of weeks to get everything moved over).
Anyone else seeing this kind of an issue in the past and was it resolved with software/firmware/support or did the hub have to be replaced?
Actually it’s the other way around–there’s a known bug where having multiple Sonos devices on the account can cause zwave devices to stop working. From an RF standpoint there shouldn’t be an issue, but there is.
When you run a Zwave repair do you have any messages in the log specifying a particular device? I was getting a 101 on an outdoor module that wasn’t plugged in. Once I removed it the error went away.
Others have had to completely remove all Zwave devices and readd.