Z-Wave connection issues

[JDRoberts]

BTW, your first post said the FAQ doesn’t explain the error message

@sartzava

The Lights can’t update the mesh info (which the post about Z-wave everyone here points to does not actually explain),

But it does, in post 25.

FAQ: Zwave repair not working (how to fix error messages)

When you run a zwave repair, The hub goes through its device table and attempts to contact each device and ask them who their current neighbors are. The hub then takes all of this information together and calculate some optimal routes in advance. It sends this routing information back to each individual device, just The part that applies to that specific device. So each device ends up with a partial routing table. All of this should make routing faster and more efficient. So in a sense the hub asks a question, the node answers, and then the hub sends out a New map for the node to use. The two common error messages that you will see are “Failed to update mesh information.” This means the node didn’t answer the first question. It didn’t send back the list of its neighbors. That might …

Since the kitchen repeater did not report its neighbors, we have to get that fixed before we go any further.

So we are physically moving that device to see if the issue is the range to that device, or if it’s something else.

(BTW, kitchens and garages are almost always the toughest rooms to get signal in and out of, except basements. Lots of big metal objects, frequently water pipes in the wall, sometimes ceramics. It can get tricky. Absent installer tools which smartthings does not give us, it often just takes trial and error to get the device locations right.)