Yale Z-Wave Smart Lock Stuck in Updating status

[RBoy (www.rboyapps.com - Making SmartThings Easy!)]

Try to follow the steps here including rebooting the hub and your internet modem:

[RELEASE] Universal Enhanced Z-Wave Lock Driver for Schlage, Yale, Kwikset, IDLock, Popp, Danalock, August Pro, Keywe, Philia, Samsung

type:0000, mfr:0000, prod:0000, model:0000, ver:0.00, zwv:0.00, lib:00 That means the lock didn’t pair properly with the hub due to packet loss (interference, lack of buffering, weak signal) or latency causing the hub to timeout. Try these steps (don’t skip any): Exclude the lock Reset the lock Reboot hub (or power it down for about 10 minutes if you suspect issues with the Z-Wave mesh) Reboot your internet modem (this reduces the latency) Change the lock batteries (half used batteries sometimes can cause packet loss since the voltage drops below the operating level during the pairing process due to heavy load) Bring the lock within 3ft if the hub and then pair it using the Scan nearby button (don’t use the brand name option as that disabled remote programming for some locks) After …

What this means is that that it’s either taking too long to complete pairing or there’s packets loss leading to an incomplete pairing and the hub is timing out. It could be due to latency