I’ve recently installed a yale conexis l1 with the zwave module, I have added to smartthings and they are working well together. However, I have an issue with locking the door. If the door is unlocked and I try to lock within smartthings the door does not lock, the motor activates but sounds like its stuck. If I lift the handle to manually lock the door and then unlock and relock with smartthings it works fine
So the issue looks to be with the handle not being able to move the locking bolt remotely. Does this happen to anyone else, i’m not actually sure if the lock should work in this way in the first place, being able to lock the door remotely. Does anyone else have this lock and are able to confirm if I should be able to lock remotely without the handle being previously lifted up?