Holly hell, that update took out everything that came from Samsung. Buttons door sensors, water sensors all needed to be reset and many many other things. So many things.
As one user with maybe 30+ wrecked devices and associated automations, OMG the hours of users lives impacted!
Items moved from one room to another, it was THE WORST, MOST IMPACTFULL update in SmartThings history.
I’ve been on SmartThings since it started in Minneapolis well before Samsung. And Ive never seen such a complete lack of customer services, tech support or shear destructivness in a single update.
Really What The ???
And then when you ask what happend from email support they tell you to reinstall the app.
REALLY HOW ABOUT FESSING Up to a Giant miss on testing???
Could someone at LEAST have the common courtesy of creating a knowledge base article for the front line support people. Who are either clueless or out right lying to users???