They definitely went through a bad period in 2019 before they changed to a paid subscription model and added Homekit support. It seems to have improved since that time though. You still get an occasional report of bad service, but you do with every security system. Overall, their 2020 ratings did improve, so I think the new business model is working better for them.
Couldnāt you just port the groovy dth for noonlight to hubitat? I havenāt tried but it should take like 10 mins to fix it and have it compile since it doesnāt use any custom capabilities or buttons.
Noonlight relies on the Internet for communications. Itās not comparable to what people had with the ADT/smartthings dual logo system.
You donāt need to port it, there already is one:
Requires an Internet Connection
.
The Hubitat hub must have an active internet connection for this to work!
But itās not what most people are looking for when they say they want monitored security.
This isnāt insurmountable but does make a big cap in functionality. There are dual access routers that can do wifi and Cellular to accommodate this though. Then you would just need to ensure everything else is battery backed up.
Ah thanks, I did not catch that - just saw the same letters. Thanks again for the all the info.
1 Like
Thatās the way. Use lte failover, and a UPS
yep. I know Netgear has a Orbi router that can do it.
Well folks. I am done with systems / services that can be pulled at a manufacturers whim, combined with the frequent cloud service outages that left me without service at inappropriate times.
I have ordered my Hubitat Elevation, and will repurpose as many of the Iris V1 door and window contact sensors as I can get working again.
While my overall user experience with Smartthings was far and awy better than anything I experienced with Iris, the end result was the same, minus the buyout of the now, or at least very soon to be, useless equipment.
The good, Smartthings community is much broader, and support for integrations of a wide varity of hardware was spot on. The user interface while imperfect, was highly usable and a pleasant experience overall. In both the classic and new ST apps. And of course function with my Samsung Galaxy Note 9 phone was flawless since day 1, and yeah I know itās time to upgrade my phone.
The bad. Aside from the obvious dropping of service and effectively bricking my investment in Smartthings before I was ready upgrade, the ADT Smartthings dual branded devices often threw themselves into a loss of supervision error, where prior Zwave or Zigbee devices never flinched a millimeter from constant use and gave ample battery warning. There are no built in temp sensors so my temp pickup at the windows is now severely lacking etcā¦
So given that, and the incredibly poor treatment I feel they are giving their ST customers I will be very unwilling to consider Samsung devices moving forwardā¦ I do not believe that they can be trusted.
6 Likes
Just tossing my thoughts in here. If you are tech savvy, and most of us have some snap to us, and have a router that will take DD-WRT, a quick flash of firmware, and some configuration on setting up a failover dual WAN setup can be done pretty easily, with your cable or DSL being the primary, and a 4G / 5G cellular modem as backup. The tricky part is getting a cellular failover modem that will be happy on your cellular network, and making your plan play nice.
Well, after a few weeks of evaluating all my options of what to do next for my home automation and security system I finally made a decisionāIām done with Smartthings.
I was planning on doing the multi-platform thing with separate apps using ST for home automation and find something else for home security butā¦it just didnāt set well with me considering I bought 2 new ST cameras earlier this year and additional ADT sensors last year. This is also after I bought 2 of those ST-branded Wyze cameras that were compatible with ST for about a month when I first bought the ADT ST hub. And I also replaced a Nest thermostat last year to get something compatible with ST. What a waste! I guess I didnāt realize how badly and repeatedly Samsung has burned me over the yearsā¦ 
Anyway, I just placed an order for a full Abode system. I went that route for the compatibility with the Zigbee and Z-wave switches I have throughout my home to reduce the transition pains. I also like the idea of a subscription fee to enable functionality. I get that they have to pay the bills somehow so hopefully this will improve support in the future.
That said, who wants to buy a new and sealed in the box Aeotec ST hub, 4 cameras, and anything else that isnāt compatible with my new Abode system?
2 Likes
Glad you found something that sounds like it will work for you. Let us know what you think after you get it set up. 
You can list FS (for sale) items in the deals section of the forum.
Chming back in here as I have been doing further research as I donāt want all my internet traffic going over 4G in the case of a failover. From what I can tell, the Hubitat Elevation Hub will work with a USB On The Go splitter cable and accept a USB LTE modem configured for failover communications. Iām not sure exactly how to do that, yet, but I do have several USB OTG splitter cables that I can use, just need an AT&T compatible modemā¦
I just tried Abode, and Iām returning it now. I have a big investment in HUE lighting over many years, and Abode said they integrate with HUE. Well, they only integrate bulbs directly in a very half-assed manor, meaning you canāt use the Hue Bridge, which kills the use of the HUE app, and loses all my carefully crafted lighting groups and light recipes. Others in the house have the HUE app and their own light recipes. This alone, was cause for me to stop dead in my tracks and punt on the Abode system. So, itās back to the drawing board for me. I got a refund on my ADT ST hub and I bought the discounted Aeotec hub as a backup in case I want to stay with ST. However, my family really wants a keypad and weād like some type of monitoring if we can get it.
No idea what to do now that Abode wasnāt a solution for us.
I still canāt believe thereās no keypad option or monitoring option for ST.
I looked at ADT Blue, but I hate having a keypad on a hub that I canāt mount to the wall. I really want the hub separate from the keypad.
SIGHā¦
That sucks. 
I have friends using the hue bridge and abode, but I just checked and they are all using Homekit for the Integration, which I know isnāt an option for everyone. I suppose you could also use IFTTT as an intermediary, but then thatās another subscription to add.
Iām doing the failover with the Nighthawk M1 connected to an Asus RT-AC68U. The failover works pretty well on the current Asus firmware, but it is still the weak link in the setup.
But the Nighthawk has been solid out here in the rural with AT&T, and has a WAN port to connect to whatever failover solution you decide on. Also has antenna ports and powered from USB and has an internal battery.
The transition to the Abode system was pretty easy. The worst part was removing all of the ST sensors from doors and patching the hole in the wall from the ADT/ST hub. I admit I had a lot of ā****ing Samsungā comments throughout the entire process. 
As for as the functioning of Abode, it was easy to get things setup. Much less glitchy than ST and the other systems Iāve used. All of my Zigbee and Z-wave paired without major issue. The only hiccup I ran into was the ST branded outlet switches didnāt want to pair when using the Android app. The browser on my PC got things synced and I finished the setup process on the brower instead of the Android app because it was easier anyway. No problems so far after the setup, things appear to be functioning as expected for the various sensors, schedules, and routines.
I do have a few minor complaints thoughā¦
- I miss having a touchscreen control panel with intuitive information if something isnāt functioning. Itās also nice to have things like weather or like my Xfinity system offered, full control of home automation on the panel. The simple keypad is sufficient but underwhelming.
- Door sensors work well but seem really cheap. I have no clue why they have to be so huge.
- The hub or āgatewayā functions well and responds quickly to commands but why is it in 2021 they could not have customizeable chimes for doors instead of annoying beeps like a PC from the 80ās. However, I believe you can create routines that you can use with Alexa to do the same thing but this should really be a built in feature.
That said, ST is in my rearview mirror and Iām going to post for sale the new sealed Aeotec hub and 4 ST cameras. I havenāt decided if Iāll post here or on eBay but Iām sure itāll be a good deal for someone.
2 Likes