When shaking, I only get names on the top row


(Steve Burchett) #1

Continuing the discussion from ST App the weakest part of the system?:

I am using a Nexus 5 on Android 4.4.4

I will also note that I rearranged the icons and it was the same result: only top row showed names.

I only have four devices (so far): two phones and two switches.


New Android App Issues/Bugs
(Patrick Stuart [@pstuart]) #2

Keep shaking, quit the app, start again. The order seems random and completely broken. Hopefully these Android issues will get addressed soon.


(Steve Burchett) #3

Thanks for the advice, but I just tried it, multiple ways, multiple times, and still only the top three icons get names.

I even rearranged again by moving my wife’s phone down to the bottom row (shh-- don’t tell her) and now it is her name that does not come up.

Maybe I am not holding my mouth right… :smiley:


(Geko) #4

I’m using iPhone, but out of curiosity, I’ve just tried it on Nexus 7 tablet and… voila! Only the first icon in the second row reveals its label when shaken. However inside a group, all icons show their labels. Weird!

Anyway, congratulations! You’ve just found one of many SmartThings quirks :smile:
Report it to support@smartthings.com


(Ron) #5

This seems to still me an issue. When I shake my phone (really which I could just press a button on the scree) only the first 4 devices display their name. That’s the top row and the first tile of the second row.

It’s annoying having three temp sensors and not knowing which one is which…


(Geko) #6

Please open a support ticket with support@smartthings.com. It’s the only way to get their attention.


(Ron) #7

Good Point @geko , Done