What happened to all the buttons? (Bug in new mobile app)

Developer Programs Support
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1

Recently someone noticed many of the button actions are showing up blank in the mobile app with the Zooz Edge Drivers. This is when trying to make routines that use the buttons for a trigger. See post here: [OBSOLETE] Zooz Edge Driver Channel - #1044 by jlatis

I rolled the driver code back in a separate test channel to a version from Jan 2025, and the issue is still present in that version, so it is not related to any recent changes made to the drivers.

I think the button capability is populated correctly, unless numberOfButtons should be 2, to account for up and down?

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image1572Ă—175 11.3 KB

["down","down_hold","down_2x","down_3x","down_4x","down_5x","up","up_hold","up_2x","up_3x","up_4x","up_5x"]

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image1179Ă—2556 177 KB

2 Likes
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you left out some details… iOS or Android? version?

if Android, have you tried installing a previous version from an APK site?

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Screenshot looks like iOS which is from the other user, I also have iOS and get the exactly same issue on my end. I have iOS 17.5, I don’t see the app version anywhere in the app, newest from app store (1.7.29).

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I tested settings numberOfButtons to 2, and also removed the custom presentation from the profile so it would generate its own. Still same issue.

1 Like
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Hi, @jtp10181

I tested the “button” capability on Android and the issue isn’t present, so, can you provide the following info to open a report about this, please?

  1. Open support access to your account so we can see the device’s details.
  1. A screen recording of you entering the Routines page to create one showing those options missing. Please send it to build@smartthings.com
  2. Please check the timestamp it’s shown in the video and let us know if it’s 12/24 hours format and your timezone (eg. GMT-6)
  3. Then provide the app logs:
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I turned on the access, email is the same. I also sent the requested files from the same email. I got an auto response back, it is request # 1616397

7

Same issue on my end. iPhone 14 Pro (iOS 18.3.2). Most recent Smartthings app. My screen looks exactly like Jeff’s when I try to create an automation. Tapping the switch twice shows in the app as having occurred, but I can’t map an automation to it because of the missing menu item of “Toggled up 2 Times”.

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Hi @jtp10181

A ticket has been created with the issues mentioned. Our team will look into it, and we’ll keep you updated on any developments. Thanks!

1 Like
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It’s not just custom drivers. This is what I see with a device running Smartthing’s native “zwave-button” driver:

IMG_2718
IMG_27181144Ă—1629 94.7 KB

1 Like
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Is there any update on this? Clearly it’s a problem on the Smartthings side, as it’s just not giving the options for a lot of the items.

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I have not heard anything myself. I am just sitting patiently waiting for a fix. I personally do not use this hub for anything other than development.

@Itati Any news?

May need the community to make more noise here to get it higher up on the priority list.

12

???

13

I’m having the same issue on iOS iPhone 16 pro. It seems to show all the Toggles in the “Smart Lighting App” under “Discover”, but not in the create Routine.

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Is there an update on this issue?

15

I’m having the same issue on iOS 18.4.1 iPhone 14 Pro Max.

Any update on when this may get fixed?